23 May 2023
During an inspection looking at part of the service
Grosvenor Park Care Home is a residential care home providing personal and nursing care to up to 57 people. The service provides support to older people with nursing needs. At the time of our inspection there were 51 people using the service.
People’s experience of using this service and what we found
The registered manager had recently identified issues around the reporting of wound care and support for staff. Improvements needed had been identified and work had begun on improving things, however, more time was needed to ensure improvements and changes were sustained and embedded into practice. The management team were working to ensure changes were implemented effectively and building up the morale of staff. Systems to monitor the quality of the service and the support provided to people had recently been reviewed, improving oversight at the home.
There were enough staff to keep people safe, but recruitment was ongoing to ensure people received the level of engagement, interactions and activities that they requested. This had been identified by the management team and plans were being put into place to increase staffing levels and outside activities such as gardening and trips out. Staff were recruited safely and knew people well.
Risks to people were safely assessed and managed. People received their medicines in line with prescribing instructions by staff that were trained to give them safely. The home was clean and hygienic.
People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice.
For more details, please see the full report which is on the CQC website at www.cqc.org.uk
Rating at last inspection
The last rating for this service was good (Published 23 May 2019).
Why we inspected
We received concerns in relation to wound care and staff support. As a result, we undertook a focused inspection to review the key questions of safe and well-led only.
For those key questions not inspected, we used the ratings awarded at the last inspection to calculate the overall rating.
The overall rating for the service has remained the same based on the findings of this inspection.
We found no evidence during this inspection that people were at risk of harm from this concern. However further time was needed to ensure improvements were embedded into practice. Please see the well led section of this full report.
You can read the report from our last comprehensive inspection, by selecting the ‘all reports’ link for Grosvenor Park Care Home on our website at www.cqc.org.uk
Follow up
We will continue to monitor information we receive about the service, which will help inform when we next inspect.