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  • Care home

Lenthall House

Overall: Requires improvement read more about inspection ratings

Lenthall Square, Market Harborough, Leicestershire, LE16 9LQ (01858) 463204

Provided and run by:
Leicestershire County Care Limited

Important: The provider of this service changed. See old profile

Report from 18 March 2024 assessment

On this page

Effective

Good

Updated 1 August 2024

People mostly experienced good outcomes. Staff understood how to monitor and improve health outcomes by following best practice and healthcare advice and guidance.

This service scored 75 (out of 100) for this area. Find out what we look at when we assess this area and How we calculate these scores.

Assessing needs

Score: 3

We did not look at Assessing needs during this assessment. The score for this quality statement is based on the previous rating for Effective.

Delivering evidence-based care and treatment

Score: 3

We did not look at Delivering evidence-based care and treatment during this assessment. The score for this quality statement is based on the previous rating for Effective.

How staff, teams and services work together

Score: 3

We did not look at How staff, teams and services work together during this assessment. The score for this quality statement is based on the previous rating for Effective.

Supporting people to live healthier lives

Score: 3

We did not look at Supporting people to live healthier lives during this assessment. The score for this quality statement is based on the previous rating for Effective.

Monitoring and improving outcomes

Score: 3

Most people experienced good outcomes and had access to healthcare and other services as required. There had been a delay in seeking medical and dental attention for one person who experienced difficulty eating. Their relative had to arrange appointments and ensure they got the medicine required.

Staff were able to describe how they managed people’s needs and reported any known deterioration to senior staff to contact appropriate professionals.

Staff managed diabetes well, and were following guidance for blood sugar monitoring and contacting health are professionals appropriately. Care plans included people's specific conditions such as 'dementia' and guided staff about how this affects people and the best way to react and support. We received positive feedback from some visiting healthcare professionals.

We did not look at Consent to care and treatment during this assessment. The score for this quality statement is based on the previous rating for Effective.