Updated 12 April 2018
gtd healthcare is a not for profit provider of primary care, urgent care and out-of-hours dental services across North West England. The gtd healthcare Head Office is at 2 The Forum, Tameside Business Park, Windmill Lane, Denton, M34 3QS.
At the time of the inspection there were eight satellite centres where services are provided from which include:
- Ashton–Under–Lyne based at Ashton Primary Care Centre, Old Street, Ashton Under Lyne, OL6 7SF.
- Oldham based at Royal Oldham Hospital, (Entrance A, Fracture Clinic), Rochdale Road, OL1 2JH.
- North Manchester based at North Manchester General Hospital, (Outpatient Department), Delaunays Road, Crumpsall, Manchester, M8 5RB.
- Central Manchester based at Manchester Royal Infirmary, (T&O Fracture Clinic), Oxford Street, Manchester, M13 9WL.
- South Manchester based at Wythenshawe Hospital, (Near A&E), Southmoor Road, Manchester, M23 9LT.
- Southport based at Southport District General Hospital, (Separate building 10m past A&E on right), Town Lane, Kew, Southport, PR8 6PN.
- Litherland based at Litherland Health Centre, Hatton Hill Road, Litherland, Liverpool, L21 9JN.
- Formby based at Formby Clinic, Philips Lane, Formby, L37 4AY.
For the purposes of this inspection we inspected the head office.
The service is contracted by four local clinical commissioning groups (CCGs) to provide OOH primary medical services to registered patients and those requiring immediately necessary treatment when GP practices are closed which includes overnight, during weekends, bank holidays and when GP practices are closed for training. These include, Southport & Formby and South Sefton CCG's, the Manchester CCG's, Tameside & Glossop CCG and Oldham CCG. The service employs a range of permanent and bank staff. Roles include advanced nurse practitioners, nurse prescribers, nurses, reception staff, care co-ordinators, drivers, health care assistants and managers. The service also employs locum and sessional GPs.
Patients accessed the service via NHS 111. The service did not see ‘walk in’ patients. Those that came in were told to ring NHS 111, unless they needed urgent care in which case they would be stabilised before being referred to the most appropriate service such as the accident and emergency department. Patients may be seen by a clinician, receive a telephone consultation or a home visit, depending on their needs.