Caring Partnership Ltd

On this page

• Overview
• Person-centred Care
• Care provision, Integration and continuity
• Providing Information
• Listening to and involving people
• Equity in access
• Equity in experiences and outcomes
• Planning for the future

We looked at 1 quality statement in this domain. People received person centred care.

This service scored 71 (out of 100) for this area. Find out what we look at when we assess this area and How we calculate these scores.

We did not look at Person-centred Care during this assessment. The score for this quality statement is based on the previous rating for Responsive.

We did not look at Care provision, Integration and continuity during this assessment. The score for this quality statement is based on the previous rating for Responsive.

We did not look at Providing Information during this assessment. The score for this quality statement is based on the previous rating for Responsive.

We did not look at Listening to and involving people during this assessment. The score for this quality statement is based on the previous rating for Responsive.

We did not look at Equity in access during this assessment. The score for this quality statement is based on the previous rating for Responsive.

People and relatives shared positive feedback about the care they received.

The management team were in close contact with people, relatives and relevant healthcare professionals, to ensure people had access to the care they required, in a timely way.

There were processes in place to ensure people had access to the care, support and treatment they needed when they needed it. In our review of people's care records, conversations with the management team, staff, people and relatives it was clear there was good communication about people's needs, preferences and this ensured people had access to the care they needed. For example, we found examples when people's health had increased, and the service was in contact with the GP, district nurses or social workers.

We did not look at Planning for the future during this assessment. The score for this quality statement is based on the previous rating for Responsive.