16 November 2021
During an inspection looking at part of the service
Buchanan Court is a nursing home providing personal and nursing care to 49 people aged 65 and over at the time of the inspection. The service can support up to 80 people. Care is provided over three floors. However, currently the second floor was unoccupied. Buchanan Court also provides six short term reablement beds for people to recover from an operation before they are discharged back to their own home.
People’s experience of using this service and what we found
People’s experience of the service was positive. They were protected from the risk of harm and abuse. There were effective systems and processes in place to minimise risks. Staff had been recruited safely.
People received person centred care. The service worked with a range of external professionals, so people received coordinated care.
People were protected from the risks associated with poor infection control because the service had processes in place to reduce the risk of infection and cross contamination.
There were governance structures and systems which were regularly reviewed. Quality assurance processes such as audits, unit rounds, accidents and incidents, were used to drive improvements.
For more details, please see the full report which is on the CQC website at www.cqc.org.uk
Rating at last inspection (and update) The last rating for this service was Good (published 12 November 2019).
Why we inspected
This was a planned focused inspection based on the previous rating.
We looked at infection prevention and control measures under the Safe key question. We look at this in all care home inspections even if no concerns or risks have been identified. This is to provide assurance that the service can respond to COVID-19 and other infection outbreaks effectively.
You can read the report from our last comprehensive inspection, by selecting the ‘all reports’ link for Buchanan Court on our website at www.cqc.org.uk.
Follow up
We will continue to monitor information we receive about the service until we return to visit as per our re-inspection programme. If we receive any concerning information we may inspect sooner.