15 August 2019
During a routine inspection
Therapia Road is a care home providing personal care for up to five people with a learning disability and mental health needs. There were four people at the service at the time of the inspection.
The service has been developed and designed in line with the principles and values that underpin Registering the Right Support and other best practice guidance. This ensures that people who use the service can live as full a life as possible and achieve the best possible outcomes. The principles reflect the need for people with learning disabilities and/or autism to live meaningful lives that include control, choice, and independence.
People using the service receive planned and co-ordinated person-centred support that is appropriate and inclusive for them.
People's experience of using this service
People told us that they felt staff were kind, caring and helped them when needed.
Each member of staff had safeguarding training and had implemented the knowledge learnt to identify abuse and protect people from harm. Risks to people’s health and wellbeing were identified, assessed and a plan put in place so these risks were managed to keep people safe.
A care needs assessment was completed with people who were supported to contribute to them to ensure their needs were captured. This provided staff with enough information to ascertain if they are able to meet these needs.
People had their medicines managed by staff who were trained, knowledgeable and competent. Medicine administration records were clear and accurately completed.
People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible; the policies and systems in the service supported this practice.
Staff provided meals for people who were also able to choose meals that met their preferences.
People were supported to make complaints if they were unhappy about an aspect of their care.
Rating at last inspection
The last rating for this service was good (Report published on 18 March 2017).
Why we inspected
This was a planned scheduled inspection.
Follow up
We will continue to monitor intelligence we receive about the service until we return to visit as per our re-inspection programme. If any concerning information is received, we may inspect sooner.
For more details, please see the full report which is on the CQC website at www.cqc.org.uk.