• Doctor
  • GP practice

Waddesdon Surgery

Overall: Good read more about inspection ratings

Goss Avenue, Waddesdon, Aylesbury, Buckinghamshire, HP18 0LY (01296) 658585

Provided and run by:
Waddesdon Surgery

Latest inspection summary

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Background to this inspection

Updated 4 December 2018

Waddesdon Surgery is a semi-rural dispensing practice located in the village of Waddesdon in Buckinghamshire and provides general medical services to approximately 5,400 registered patients. The practice is one of the practices within Buckinghamshire Clinical Commissioning Group (CCG).

Services are provided from one location:

  • Waddesdon Surgery, Goss Avenue, Waddesdon, Buckinghamshire HP18 0LY

The practice website is:

  • www.waddesdonsurgery.nhs.uk/

According to national data there is minimal deprivation in Buckinghamshire, specifically the Waddesdon and the surrounding areas have high levels of affluence, low levels of deprivation and little ethnic diversity. The practice population has a higher proportion of patients aged 45 and over when compared to the national average. The prevalence of patients with a long-term health problem is 54%, similar to the local average (53%) and the national average (54%).

The practice was able to offer dispensing services to those patients on the practice list who lived more than one mile (1.6km) from their nearest pharmacy.

Care and treatment is delivered by three GP Partners and one Salaried GP (two female and two male in total), an advanced nurse prescriber, a practice nurse and a health care assistant who is also a phlebotomist. One of the GPs is the designated dispensary lead and the dispensary team consists of a lead dispenser and five dispensers.

A practice manager, deputy practice manager and a team of reception and administrative staff undertake the day to day management and running of the practice.

The practice has core opening hours between 8am and 6.30pm every weekday. Extended hours appointments are available on a Wednesday evening until 8pm. The dispensary has core opening hours between 8am and 6.30pm every weekday.

Patients at the practice could access improved access appointments at primary care access hubs across Buckinghamshire. These improved access appointments were booked via the patients registered practice and offered a variety of appointments including up until 8pm Monday to Friday, selected hours on Saturdays and 9am until 1pm on Sunday and Bank Holidays.

Out of hours care is accessed by contacting NHS 111.

The practice is registered by the Care Quality Commission (CQC) to carry out the following regulated activities: Maternity and midwifery services, Family planning, Treatment of disease, disorder or injury, Surgical procedures and Diagnostic and screening procedures.

Overall inspection

Good

Updated 4 December 2018

This practice is rated as Good overall.

The previous inspection was in September 2015 and the rating was also Good.

The key questions at this inspection are rated as:

Are services safe? – Good

Are services effective? – Good

Are services caring? – Good

Are services responsive? – Good

Are services well-led? - Good

We carried out an announced inspection at Waddesdon Surgery in Buckinghamshire on 7 November 2018 as part of our inspection programme. At this inspection we found:

  • There was an open and transparent approach to safety and an effective system in place for reporting and recording significant events. Staff understood and fulfilled their responsibilities to raise concerns and report incidents and near misses.
  • Staff assessed patients’ needs and delivered care in line with current evidence based guidance. Staff had the skills, knowledge and experience to deliver effective care and treatment.
  • An understanding of the clinical performance and patient satisfaction of the practice was maintained. The practice had reviewed clinical performance and implemented actions to improve.
  • Feedback from patients relating to access to services and the quality of care was significantly higher when compared with local and national averages. This was collaborated by written and verbal feedback collected during the inspection.
  • The practice actively reviewed complaints and how they are managed and responded to and made improvements as a result.
  • The practice had a clear vision to deliver high quality, patient-centred care and promote good outcomes for patients. The practice had developed clear aims and objectives. These reflected the principle that patients came first, underpinned by a philosophy of providing safe and personalised high quality general practice care.

Professor Steve Field CBE FRCP FFPH FRCGP

Chief Inspector of General Practice

Please refer to the detailed report and the evidence tables for further information.