Dr Price & Partners - Care Quality Commission

Background to this inspection

Updated 23 June 2017

Dr Price and Partners is situated near the sea front in a residential area of Portsmouth. The practice is also known as Osborne Road and is part of the Trafalgar Medical Group of GP practices.

This meant that the practice has approximately 18000 patients registered with it. Dr Price and Partners has six GP partners four of whom are male and two of whom are female. There are four salaried GPs. The practice also employs five practice nurses and four healthcare assistants. The practice is a training practice and has registrars who are doctors training to become GPs.

The clinical team are supported by an operations manager, a business manager and a team of reception and administration staff. The practice is actively involved in research projects, both locally and nationally.

Dr Price and Partners is situated in an area which is one of the fifth most deprived areas of England. The patients are from a mix of ethnic backgrounds and include White British and migrants from countries such as Syria. The practice has higher numbers of patients aged between 25 to 54 years old, when compared with national averages. There is a high student population in the practice area.

The practice was open between 8.30am until 8pm on Mondays; 8.30am to 6.30pm Tuesdays to Fridays; and 8am until 12pm on one Saturday per month. Telephone lines opened at 8am each day. When the practice is closed, patients are advised to contact the out of doctors’ via the NHS 111 service.

We inspected the location:

25 Osbourne Road

Southsea

Portsmouth

PO5 3ND

Overall inspection

Good

Updated 23 June 2017

Letter from the Chief Inspector of General Practice

We carried out an announced comprehensive inspection at Dr Price and Partners on 2 August 2016. The overall rating for the practice was requires improvement. The full comprehensive report on the August 2016 inspection can be found by selecting the ‘all reports’ link for Dr Price and Partners on our website at www.cqc.org.uk.

This inspection was an announced focused inspection carried out on 1 June 2017 to confirm that the practice had carried out their plan to meet the legal requirements in relation to the breaches in regulations that we identified in our previous inspection on 2 August 2016. This report covers our findings in relation to those requirements and also additional improvements made since our last inspection.

Overall the practice is now rated as good.

Our key findings were as follows:

The practice had suitable arrangements in place for managing and acting on areas requiring improvement identified by risk assessments of the building and the environment.
A plan for staff training including induction was in place and the practice was able to demonstrate there was ongoing training and development in place for staff. There was evidence of training being completed on safeguarding and basic life support. Staff were offered regular appraisals.
Recruitment processes ensure all relevant information was obtained prior to a new member of staff commencing employment.
Policies and procedures related to the running of the service had been reviewed to ensure they were relevant and current. There was a system in place to ensure reviews were carried out at appropriate intervals.
The complaints policy had been reviewed and ensured that complainants were aware of who they could contact if they were not satisfied with the practice response.

Professor Steve Field CBE FRCP FFPH FRCGP

Chief Inspector of General Practice