Updated 28 November 2019
Valley View Surgery is situated within Undercliffe Health Care Centre, 17 Lowther Street Bradford West Yorkshire BD2 4RA, and provides services for 6,531 patients. This is a purpose built health centre, which is accessible with car parking and an onsite pharmacy. The surgery is accessible by public transport.
The surgery is situated within the Bradford City Clinical Commissioning group (CCG) and provides services under the terms of a primary medical services (PMS) contract.
This is a contract between general practices and primary care organisations for delivering services to the local community.
The provider is registered with CQC to deliver the Regulated Activities; surgical procedures, diagnostic and screening procedures, maternity and midwifery services and treatment of disease, disorder or injury.
Over 35% of the practice population is aged under 18, with less people aged over 44 than the national average. Only 6% of the practice population is aged over 65 which is comparable to the CCG average of 6.3% but below the England average of 17.3%.
The National General Practice Profile states that 59% of the practice population is from an Asian background with a further 7% of the population originating from black, mixed or other non-white ethnic groups.
Information published by Public Health England, rates the level of deprivation within the practice population group as one, on a scale of one to ten. Level one represents the highest levels of deprivation and level ten the lowest. People living in more deprived areas tend to have a greater need for health services. Male life expectancy is 74 years compared to the national average of 79 years. Female life expectancy is 79 years compared to the national average of 83 years.
Valley View Surgery is a partnership consisting of two full time female GPs. There is a male salaried GP who works two sessions per week. In addition, there is one full time ANP, a practice nurse and two full time healthcare assistants (HCA) all of whom are female. There is also a full-time practice manager who was on maternity leave at the time of our inspection and the role was covered by the assistant practice manager and data quality lead. A small team of reception and administration staff supported the clinical team.
The reception at Valley View Surgery is open between 8.30am and 6pm Monday to Friday. Appointments are available during morning and afternoon clinics.
Pre-bookable appointments were available to all patients at additional locations within the area, as the practice was a member of a GP federation. Appointments were available between 6.30pm and 9.30pm Monday to Friday and Saturday and Sunday 10am until 1pm. Patients could see a range of practitioners including a physiotherapist, a mental health worker, a phlebotomist, nurses and GPs.
Out-of-hours treatment can be accessed by calling the surgery telephone number or contacting the NHS 111 service.
During our inspection we saw that the provider was displaying the previously awarded ratings in the practice and on their website.