This service is rated as
Good
overall. This is the first inspection since registration with the CQC.
We carried out an announced comprehensive inspection at Cosmedic Skin Clinic on 14 March 2022 as part of our inspection programme.
The key questions are rated as:
Are services safe? – Good
Are services effective? – Good
Are services caring? – Good
Are services responsive? – Good
Are services well-led? – Good
This service is registered with CQC under the Health and Social Care Act 2008 in respect of some, but not all, of the services it provides. There are some exemptions from regulation by CQC which relate to particular types of regulated activities and services and these are set out in Schedule 1 and Schedule 2 of The Health and Social Care Act 2008 (Regulated Activities) Regulations 2014. Cosmedic Skin Clinic provides a range of non-surgical cosmetic interventions, which are not within CQC scope of registration. Therefore, we did not inspect, or report on these services. Cosmedic Skin Clinic is registered in respect of the provision of the treatment of disease, disorder or injury and surgical procedures; therefore we were only able to inspect treatments relating to medical conditions which include treatment for excessive sweating (hyperhidrosis) and PDO surgical thread lifts.
Sharon King is the registered manager. A registered manager is a person who is registered with the Care Quality Commission to manage the service. Like registered providers, they are ‘registered persons’. Registered persons have legal responsibility for meeting the requirements in the Health and Social Care Act 2008 and associated Regulations about how the service is run.
Our key findings were:
- The service was offered on a private, fee paying basis only and was accessible to patients who chose to use it. Patients were able to access care and treatment from the clinic within an appropriate timescale for their needs.
- The service provided care in a way that kept patients safe and protected them from avoidable harm.
- Patients received effective care and treatment that met their needs.
- Systems, processes and records had been established to seek consent and to offer coordinated and person-centred care.
- The clinicians maintained the necessary skills and competence to support patients’ needs.
- The provider and staff team demonstrated a positive culture and a commitment to the delivery of person-centred care and treatment.
- The provider was aware of, and complied with, the requirements of the duty of candour.
- The provider was not able to demonstrate that emergency equipment and medicines were regularly checked or that equipment servicing contracts were fulfilled by external companies.
The areas where the provider should make improvements are:
- Maintain records to demonstrate that the emergency equipment and medicines were checked, in good working order and where applicable, in date.
- Develop a reminder system to highlight when equipment is due for testing.
Dr Rosie Benneyworth BM BS BMedSci MRCGP
Chief Inspector of Primary Medical Services and Integrated Care