About the service Beaumont House is a nursing home providing nursing and personal care for up to 79 people. Beaumont House is a purpose build care home over three floors. All bedrooms are with en-suites and the home also includes number of apartments with private lounges and kitchenets. There was a large landscaped garden available for people to use. At the time of inspection there were 25 people living at the home.
People’s experience of using this service and what we found
People were kept safe from avoidable harm and abuse. There were enough staff on duty to keep people safe and to support them with their required needs. Risks to people were assessed and monitored. Accidents, incidents and falls were reviewed, and measures were put in place to prevent them from re-occurring. Medicines were managed safely.
People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice. People who did not have the capacity to make specific decisions, had best interest decisions in place which were agreed with relatives and family members.
People had detailed care plans in place which were regularly updated. People were happy with the food provided, with choices available at each mealtime and with snacks in between. People were supported by staff who had the skills, knowledge and experience to deliver effective care and support. People experienced positive outcomes regarding their health and wellbeing, and when it was needed, people were referred to external services to ensure continuity of care. People lived in the environment which was decorated to a high standard and reflected their needs and preferences.
People were treated with dignity and compassion by staff who knew them well. People’s social and recreation needs were met through in-house activities programme. People, relatives and staff were encouraged to express their views about the home and actions were taken to make improvements to the home.
People received care that was personalised and responsive to their needs. People’s care plans included information about their choices and preferences. People were involved in planning their end of life plans where it was appropriate. People were supported to maintain relationships with their relatives and loved ones throughout the COVID-19 pandemic.
The home used a range of systems and processes to monitor the quality and effectiveness of the service provided. Actions had been identified and worked on by the management team to make further improvements. Staff spoke positively about the current management team. The registered manager was working with the local authority and other external professionals to develop the home.
For more details, please see the full report which is on the CQC website at www.cqc.org.uk
Rating at last inspection
This service was registered with us on 3 May 2019 and this is the first inspection.
Why we inspected
This was a planned inspection.
We looked at infection prevention and control measures under the Safe key question. We look at this in all care home inspections even if no concerns or risks have been identified. This is to provide assurance that the service can respond to COVID-19 and other infection outbreaks effectively.
Follow up
We will continue to monitor information we receive about the service until we return to visit as per our re-inspection programme. If we receive any concerning information we may inspect sooner.