• Hospital
  • Independent hospital

PPU Enterprises Limited Also known as FirstSight

Overall: Good read more about inspection ratings

Hampshire Wellbeing Centre, The Ageas Bowl, Botley Road, West End, Southampton, SO30 3XH (023) 8047 7322

Provided and run by:
PPU Enterprises Limited

All Inspections

6 July 2023

During a monthly review of our data

We carried out a review of the data available to us about PPU Enterprises Limited on 6 July 2023. We have not found evidence that we need to carry out an inspection or reassess our rating at this stage.

This could change at any time if we receive new information. We will continue to monitor data about this service.

If you have concerns about PPU Enterprises Limited, you can give feedback on this service.

03 September 2021

During a routine inspection

We rated it as good because:

  • The service had enough staff to care for women and keep them safe.
  • Staff had training in key skills, understood how to protect women from abuse, and managed safety well.
  • Staff assessed risks to women, acted on them and kept good care records.
  • The service managed safety incidents well and learned lessons from them.
  • Managers monitored the effectiveness of the service and made sure staff were competent. Staff worked well together for the benefit of women.
  • Staff treated women with compassion and kindness. They respected their privacy and dignity. They provided emotional support to women, families and carers.
  • The service planned care to meet the needs of local people, took account of women’s individual needs, and made it easy for people to give feedback.
  • Women could access the service when they needed it and did not have to wait long for their results.
  • Leaders ran services well using reliable information systems and supported staff to develop their skills.
  • Staff understood the service’s vision and values and applied them in their work.
  • Staff felt respected, supported and valued. They were focused on the needs of women receiving care.
  • Staff were clear about their roles and accountabilities.
  • The service engaged well with women to plan and manage services and staff were committed to improving services continually.

However:

  • Information leaflets were not available in other languages or in an accessible format.
  • For women who lacked capacity, the policy to gain consent did not follow national guidance as services offered would not be medically indicated.