Fylde Sports Injury Clinic

Updated 15 November 2021

Lancashire Sports Medicine Ltd is the registered provider.

Fylde Sports Injury Clinic is a private clinic that specialises in sports medicine and musculoskeletal injury management for both children and adults. Dr Roberston MBChB(Edin) MRCGP DCH MSc PGCMskMedUS FCMI DFSRH FFSEMUK isthe clinical director and registered manager for Fylde Sports Injury Clinic. He is a GMC Registered Specialist in Sports & Exercise Medicine.

The service is based at Unit 8 Ground Floor, St Georges Court, St Georges Park, Kirkham, Preston PR4 2EF. The clinic team consists of one doctor (the clinical director), a service manager / registered nurse, receptionist and a physiotherapist.

The clinic is open Monday to Thursday by appointment only. Urgent cases are seen by special arrangement. People are encouraged to email or call the clinic via telephone number: 01772 802200 or info@fysicl.co.uk for all enquiries or to make appointments.

Website: www.fysicl.co.uk

The service is registered with CQC to undertake the following regulated activities:

• Diagnostic and Screening Procedures
• Treatment of disease, disorder or injury.

How we inspected this service

We carried out this comprehensive inspection under Section 60 of the Health and Social Care Act 2008 as part of our regulatory functions. This inspection was planned to check whether the service was meeting the legal requirements and regulations associated with the Health and Social Care Act 2008.

Throughout the pandemic CQC has continued to regulate and respond to risk. However, taking into account the circumstances arising as a result of the pandemic, and in order to reduce risk, we have conducted our inspections differently. This inspection was carried out in a way which enabled us to spend a minimum amount of time on site.

This included:

• Requesting a provider information return and additional evidence from the provider prior to the site visit.
• Conducting staff interviews remotely using telephone calls.
• A shorter site visit to enable us to undertake a tour of the premises, interview the clinical director, review clinical records and other documents relating to the service.
• Further communications for clarification.

To get to the heart of patients’ experiences of care and treatment, we always ask the following five questions:

• Is it safe?
• Is it effective?
• Is it caring?
• Is it responsive to people’s needs?
• Is it well-led?

These questions therefore formed the framework for the areas we looked at during the inspection.

Updated 15 November 2021

This service is rated as Good overall.

The key questions are rated as:

Are services safe? – Good

Are services effective? – Good

Are services caring? – Good

Are services responsive? – Good

Are services well-led? – Good

We carried out an announced comprehensive inspection at Fylde Sports Injury Clinic as part of our inspection programme. This was the first CQC inspection for this location.

Fylde Sports Injury Clinic is a private clinic that offers outpatient services for adults and children from approximately eight years old. The service specialises in musculoskeletal injury management and sports medicine. The clinic offers in-house diagnostic ultrasound and a wide range of guided injections, as well as other services such as physiotherapy.

Dr Duncan G Roberston is the registered manager. A registered manager is a person who is registered with the Care Quality Commission to manage the service. Like registered providers, they are ‘registered persons’. Registered persons have legal responsibility for meeting the requirements in the Health and Social Care Act 2008 and associated Regulations about how the service is run.

Comment cards were not distributed to the provider prior to the inspection in order to minimise the risks associated with the COVID -19 pandemic. One patient attended the clinic on the day of our inspection.

Our key findings were:

• The service was offered on a private, fee paying basis only and was accessible to patients who chose to use it. Patients were able to access care and treatment from the clinic within an appropriate timescale for their needs.
• Information for patients was comprehensive and accessible. This included information on the treatments available and the provider’s fees.
• Systems and processes were in place to help keep patients safe including the maintenance of the premises, clinical equipment and the management of infection control, medication and clinical waste.
• The service had good facilities and was well equipped to treat patients and meet their needs.
• Systems, processes and records had been established to seek consent and to offer coordinated and person centred care.
• The provider was aware of current evidence-based guidance and they had the skills, knowledge and experience to carry out their role.
• Patients were encouraged to provide feedback and systems were in place to act on and learn from any complaints. Patient feedback was overall positive complimenting the service they received and the quality of care and treatment.
• Staff had access to ongoing training, supervision and appraisal.
• There were clear responsibilities, roles and systems of accountability to support good governance.

Dr Rosie Benneyworth BM BS BMedSci MRCGP
Chief Inspector of Primary Medical Services and Integrated Care