Background to this inspection
Updated
1 June 2022
The inspection
We carried out this inspection under Section 60 of the Health and Social Care Act 2008 (the Act) as part of our regulatory functions. We checked whether the provider was meeting the legal requirements and regulations associated with the Act. We looked at the overall quality of the service and provided a rating for the service under the Care Act 2014.
As part of this inspection we looked at the infection control and prevention measures in place. This was conducted so we can understand the preparedness of the service in preventing or managing an infection outbreak, and to identify good practice we can share with other services.
Inspection team
This inspection was carried out by one inspector and an Expert by Experience. An Expert by Experience is a person who has personal experience of using or caring for someone who uses this type of care service.
Service and service type
Simones House Swindon is a ‘care home’. People in care homes receive accommodation and nursing or personal care as a single package under one contractual agreement. The CQC regulates both the premises and the care provided, and both were looked at during this inspection.
The service had a manager registered with the Care Quality Commission. This means that they and the provider are legally responsible for how the service is run and for the quality and safety of the care provided.
Notice of inspection
This inspection was unannounced.
What we did before the inspection
We reviewed information we had received about the service. The provider was not asked to complete a provider information return prior to this inspection. This is information we require providers to send us to give some key information about the service, what the service does well and improvements they plan to make. We took this into account when we inspected the service and made the judgements in this report. We used all of this information to plan our inspection.
During the inspection
We spoke to the person who used the service. We spoke to a member of staff supporting the person. We looked at a range of records including the person’s care plan and risk assessments, and medication records.
After the inspection
We spoke with a relative of the person to obtain their opinion on quality of care. We reviewed a range of records. This included three staff files in relation to recruitment and staff supervision. A variety of records relating to the management of the service, including policies and procedures, as well as the training matrix and quality assurance systems were reviewed.
Updated
1 June 2022
We expect health and social care providers to guarantee people with a learning disability and autistic people respect, equality, dignity, choices and independence, and good access to local communities that most people take for granted. 'Right support, right care, right culture' is the guidance CQC follows to make assessments and judgements about services supporting people with a learning disability and autistic people and providers must have regard to it.
About the service
Simones House Swindon is a residential care home registered to provide personal care to adults aged over 18. The home is registered to provide care for up to two people. The home can support people with learning disabilities, autism, mental health, sensory impairment and dementia. There was one person using the service at the time of our inspection.
People’s experience of using this service and what we found
Right Support
Staff supported the person to maintain independence and control over their own life. Staff focused on the person’s strengths and assisted them in any activity the person was able to do with their help. As a result, the person had a fulfilling and meaningful everyday life. The service provided the person with care and support in a safe, clean, well equipped, well-furnished and well-maintained environment that met their sensory and physical needs. Staff supported the person to make decisions following best practice in decision-making. Staff communicated with the person in ways that met their needs.
Right Care
The person received kind and compassionate care. Staff protected and respected the person’s privacy and dignity. They understood and responded to their individual needs. Staff understood how to protect the person from poor care and abuse. The service worked well with other agencies to do so. Staff had relevant training in how to recognise and report abuse and they knew how to apply it. The service had enough appropriately skilled staff to meet the person’s needs and keep them safe. The person’s care, treatment and support plans reflected their range of needs and therefore promoted their well-being and enjoyment of life.
Right culture
The person led an inclusive and empowered life because of the ethos, values, attitudes and behaviour of the management and staff. The person received high quality care, support and treatment because appropriately trained staff and specialists were able to meet their needs and wishes. The person was assisted by staff who understood best practice in relation to the wide range of strengths, impairments or sensitivities people with a learning disability and/or autistic people may have. This meant the person received compassionate and empowering care that was tailored to their needs. Staff evaluated the quality of support provided to the person, involving the person themselves, their family and other professionals as appropriate.
For more details, please see the full report which is on the CQC website at www.cqc.org.uk
Rating at last inspection
This service was registered with us on 16 October 2020 and this is the first inspection.
Why we inspected
This was the first inspection of the service. We looked at infection prevention and control measures under the Safe key question. We look at this in all care home inspections even if no concerns or risks have been identified. This is to provide assurance that the service can respond to COVID-19 and other infection outbreaks effectively.
Follow up
We will continue to monitor information we receive about the service until we return to visit as per our re-inspection programme. If we receive any concerning information, we may inspect sooner.