We expect health and social care providers to guarantee people with a learning disability and autistic people respect, equality, dignity, choices and independence, and good access to local communities that most people take for granted. 'Right support, right care, right culture' is the guidance CQC follows to make assessments and judgements about services supporting people with a learning disability and autistic people and providers must have regard to it.About the service
Simones House Swindon is a residential care home registered to provide personal care to adults aged over 18. The home is registered to provide care for up to two people. The home can support people with learning disabilities, autism, mental health, sensory impairment and dementia. There was one person using the service at the time of our inspection.
People’s experience of using this service and what we found
Right Support
Staff supported the person to maintain independence and control over their own life. Staff focused on the person’s strengths and assisted them in any activity the person was able to do with their help. As a result, the person had a fulfilling and meaningful everyday life. The service provided the person with care and support in a safe, clean, well equipped, well-furnished and well-maintained environment that met their sensory and physical needs. Staff supported the person to make decisions following best practice in decision-making. Staff communicated with the person in ways that met their needs.
Right Care
The person received kind and compassionate care. Staff protected and respected the person’s privacy and dignity. They understood and responded to their individual needs. Staff understood how to protect the person from poor care and abuse. The service worked well with other agencies to do so. Staff had relevant training in how to recognise and report abuse and they knew how to apply it. The service had enough appropriately skilled staff to meet the person’s needs and keep them safe. The person’s care, treatment and support plans reflected their range of needs and therefore promoted their well-being and enjoyment of life.
Right culture
The person led an inclusive and empowered life because of the ethos, values, attitudes and behaviour of the management and staff. The person received high quality care, support and treatment because appropriately trained staff and specialists were able to meet their needs and wishes. The person was assisted by staff who understood best practice in relation to the wide range of strengths, impairments or sensitivities people with a learning disability and/or autistic people may have. This meant the person received compassionate and empowering care that was tailored to their needs. Staff evaluated the quality of support provided to the person, involving the person themselves, their family and other professionals as appropriate.
For more details, please see the full report which is on the CQC website at www.cqc.org.uk
Rating at last inspection
This service was registered with us on 16 October 2020 and this is the first inspection.
Why we inspected
This was the first inspection of the service. We looked at infection prevention and control measures under the Safe key question. We look at this in all care home inspections even if no concerns or risks have been identified. This is to provide assurance that the service can respond to COVID-19 and other infection outbreaks effectively.
Follow up
We will continue to monitor information we receive about the service until we return to visit as per our re-inspection programme. If we receive any concerning information, we may inspect sooner.