Lincolnshire Partnership NHS Foundation Trust

On this page

• Overview
• Person-centred Care
• Care provision, Integration and continuity
• Providing Information
• Listening to and involving people
• Equity in access
• Equity in experiences and outcomes
• Planning for the future

The trusts clinical care policy guided staff to have a multi disciplinary approach to ward rounds and patient treatment plans. Records we reviewed showed patients were able to attend ward rounds. The advocacy service was able to attend ward rounds to support patients. Patients were able to and were encouraged to be actively involved in their treatment plan by staff and doctors.

This service scored 75 (out of 100) for this area. Find out what we look at when we assess this area and How we calculate these scores.

We did not look at Person-centred Care during this assessment. The score for this quality statement is based on the previous rating for Responsive.

We did not look at Care provision, Integration and continuity during this assessment. The score for this quality statement is based on the previous rating for Responsive.

We did not look at Providing Information during this assessment. The score for this quality statement is based on the previous rating for Responsive.

We did not look at Listening to and involving people during this assessment. The score for this quality statement is based on the previous rating for Responsive.

We did not look at Equity in access during this assessment. The score for this quality statement is based on the previous rating for Responsive.

Patients told us they were involved at every stage of their care planning and were overwhelmingly positive about the support they received from staff on the ward. Patients told us staff treated them as individuals and were encouraged to give feedback on their experiences. One patient said they had been very apprehensive about coming to Ash Villa but said that staff had made sure they were treated with sensitivity and told us the medical team were exceptional. One patient said they had been able to talk about their sexuality for the first time and staff had shown understanding and compassion.

Staff demonstrated an understanding of discrimination and how they supported patients to access opportunities such as keeping links with local communities. The ward had facilities that were appropriate for patients with disabilities. We saw a range of equipment to support patients as well as bedrooms and furniture that offered patient choice.

The trust do not currently have a separate equality, diversity and inclusion policy. When this was requested the trust responded by telling us; instead of a dedicated policy they aimed to develop and ensure that equality is mainstreamed into everything they do. They value equality and human rights (EHR) and set out their approach in their policies and practices with the aim of ensuring respect for all. The trust clinical care policy guided staff around the decisions made at ward round. We spoke to the advocacy service who told us they were able to attend ward rounds and support patients who wanted this additional support. The advocacy service told us they felt patients felt comfortable participating in ward rounds. We looked at 4 ward round records, they were fully comprehensive and involved all appropriate participants. Patients told us they were supported to attend their meetings.

We did not look at Planning for the future during this assessment. The score for this quality statement is based on the previous rating for Responsive.