Meadowview Care Home

On this page

• Overview
• Assessing needs
• Delivering evidence-based care and treatment
• How staff, teams and services work together
• Supporting people to live healthier lives
• Monitoring and improving outcomes
• Consent to care and treatment

Effective – this means we looked for evidence that people’s care, treatment and support achieved good outcomes and promoted a good quality of life, based on best available evidence. At our last inspection we rated this key question good. At this inspection the rating has remained good. This meant people’s outcomes were consistently good, and people’s feedback confirmed this.

This service scored 71 (out of 100) for this area. Find out what we look at when we assess this area and How we calculate these scores.

The service made sure people’s care and treatment was effective by assessing and reviewing their health, care, wellbeing and communication needs with them. People’s needs were assessed by the service and care plans were in place. People were happy with how staff supported them.

The service worked well across teams and services to support people. They made sure people only needed to tell their story once by sharing their assessment of needs when people moved between different services. People spoke highly of the staff team and felt well supported.

The service worked well across teams and services to support people. They made sure people only needed to tell their story once by sharing their assessment of needs when people moved between different services. People spoke highly of the staff team and felt well supported.

The service supported people to manage their health and wellbeing to maximise their independence, choice and control. The service supported people to live healthier lives and where possible, reduce their future needs for care and support. Staff supported people to access health care services as needed. However, access to dental care was an area of challenge the service was struggling with.

The service had not always routinely monitored people’s care and treatment to continuously improve it. They had not always ensure that outcomes were positive and consistent, or that they met both clinical expectations and the expectations of people themselves. The provider was implementing a new care planning system and as a result some reviews of people’s care needs had been delayed. Daily records lacked enough detail to enable the registered manager to have ease of oversight to ensure people’s good outcomes. However, staff knew people well and were able to identify and monitor people’s needs.

The service told people about their rights around consent and respected these when delivering person-centred care and treatment. People were asked for their consent by staff before care was provided. Where people lacked capacity to give consent mental capacity assessments, best interest decisions and application for deprivation of liberties safeguards (DoLS) were made.