- SERVICE PROVIDER
Nottinghamshire Healthcare NHS Foundation Trust
This is an organisation that runs the health and social care services we inspect
We have suspended the ratings on this page while we investigate concerns about this provider. We will publish ratings here once we have completed this investigation.
We have published a rapid review of Nottinghamshire Healthcare NHS Foundation Trust and an assessment of progress made at Rampton Hospital since the most recent CQC inspection activity.
See older reports in alternative formats:
- Community mental health services with learning disabilities or autism, published 24 May 2019: Easy read report.
- Rampton Hospital, published 8 June 2018: British Sign Language video.
- Rampton Hospital, published 15 June 2017: British Sign Language video.
Report from 12 February 2025 assessment
Contents
Ratings - Community-based mental health services for older people
Our view of the service
Dates of assessment: 25 and 27 November 2024
The service was last rated requires improvement (published November 2022). The report was published following CQC’s old inspection approach using key lines of enquiry (KLOEs), prompts and ratings characteristics. This assessment has been completed following the Care Quality Commission (CQC) new approach to assessment; Single Assessment Framework (SAF). This was an unannounced assessment, which means the provider was not told an assessment was going to be starting beforehand. During this assessment we looked at all quality statements across 1 key questions: Learning culture, Safe systems, pathways, and transitions, Safeguarding, Involving people to manage risks, Safe and effective staffing, Safe environments, Infection prevention and control and Medicines optimisation. As we assessed all the quality statement for safe at this visit it means the rating for this key question reflects the findings from this report. As we did not assess the other key questions the ratings from the previous inspection will be used to rate the key questions effective, caring, responsive and well-led. The service is based across 7 locations across Nottinghamshire. At this assessment we carried out an on-site assessment of the 3 locations. During this assessment we found the service to be safe. The service is made up of various clinicians, who worked alongside other partners.
People's experience of this service
During this assessment we spoke with 3 patients, reviewed 6 patient care and treatment records and visited 3 locations where the service is provided.
People we spoke with told us how the service were supportive and knowledgeable. They gave examples where the service had gone the extra mile in supporting their needs. Patients were always involved in the development and review of care and treatment plans and assessment of risks.