- SERVICE PROVIDER
Nottinghamshire Healthcare NHS Foundation Trust
This is an organisation that runs the health and social care services we inspect
We have suspended the ratings on this page while we investigate concerns about this provider. We will publish ratings here once we have completed this investigation.
We have published a rapid review of Nottinghamshire Healthcare NHS Foundation Trust and an assessment of progress made at Rampton Hospital since the most recent CQC inspection activity.
See older reports in alternative formats:
- Community mental health services with learning disabilities or autism, published 24 May 2019: Easy read report.
- Rampton Hospital, published 8 June 2018: British Sign Language video.
- Rampton Hospital, published 15 June 2017: British Sign Language video.
Report from 12 February 2025 assessment
Contents
Ratings - Community health services for adults
Our view of the service
Dates of assessment: 03, 04, 05 December 2024
The service was last rated good (published November 2022). The report was published following CQC’s old inspection approach using key lines of enquiry (KLOEs), prompts and ratings characteristics. This assessment has been completed following the Care Quality Commission (CQC) new approach to assessment; Single Assessment Framework (SAF). This was an unannounced assessment, which means the provider was not told an assessment was going to be starting beforehand. During this assessment we looked at all quality statements across 1 key question: Learning culture, Safe systems, pathways, and transitions, Safeguarding, Involving people to manage risks, Safe and effective staffing, Safe environments, Infection prevention and control and Medicines optimisation. As we assessed all the quality statements for safe at this visit it means the rating for this key question reflects the findings from this report. As we did not assess the other key questions the ratings from the previous inspection will be used to rate the key questions effective, caring, responsive and well-led. Nottingham Healthcare NHS Foundation Trust provides a community-based service which is nurse-led and delivers care across Nottinghamshire. The integrated care teams are made up of nurses, specialist nurses, occupational therapists, physiotherapists, assistant practitioners and support workers. The services include nursing care such as wound care, support when people leave hospital, helping to stop falls, end of life care, continence care, pulmonary rehabilitation, help with long-term conditions including respiratory, diabetes and heart failure. During this assessment we found breaches in regulation under safe care and treatment, good governance and safe and effective staffing and have asked the trust to submit an action plan to address these.
People's experience of this service
During this assessment we spoke with 28 patients and carers, reviewed 21 care records, attended 13 home visits and one leg ulcer clinic. Patients we spoke with told us staff were very responsive to their needs, and they were involved in their care and treatment planning and reviews. They were included in the holistic assessment process, which considered their individual needs. Staff always ensured the environment was safe and wore appropriate personal protective equipment. Staff were always approachable, and they explained their treatment plans along with the side effects of any medication they were on.